Screenshots and videos
One of the most important features of a ticket is the reproduction steps. However, not every bug can be explained simply in words.
For this reason, we really recommend to submit bugs with screenshots and videos of the issue you are facing.
Screenshots
- When taking screenshots, please include context of the screenshot. This includes
- Current page - Ideally a URL.
- If needed, highlighted area of the bug.
- A large screenshot that includes the whole page, not just the small affected area.
Videos
- When recording a video, please make it clear what steps you are taking in the video.
- It's important to make sure that we are able to understand, where you are clicking and what you are typing.
- Please take your time when recording a video, it can be difficult to understand if the video is rushed.